Payment: problems in registering in the website (DRUID'23)
Dear Madams and Sirs, We need to register in the conference website to pay the conference fees, but can't have access to the account. The system shows an error message: "Error: Login failed. Email or password is wrong". We have tested in different computers and got the same message. Yesterday I have set a new password and the system was working. So it was a surprise for us this problem today. I have tried to enter with the new and old password, unsuccessfully. Could you please check the status of my account (username: Nuno.Bento@iscte.pt )? Many thanks in advance. Kind regards, Nuno Bento.
Dear Nuno There seem to be two accounts made with your details. One successfully registered today at 14:11. Did you resolve the problem? Kind regards Mark Lorenzen Department of Strategy and Innovation, Copenhagen Business School Director, DRUID www.cbs.dk/en/staff/mlino www.druid.dk ________________________________ Fra: Druid <druid-bounces@aau.dk> på vegne af Nuno Miguel Bento via Druid <druid@aau.dk> Sendt: 5. maj 2023 11:35 Til: druid@druid.dk <druid@druid.dk> Cc: Marlon dos Santos <Marlon_Santos@iscte-iul.pt> Emne: [Druid] Payment: problems in registering in the website (DRUID'23) Dear Madams and Sirs, We need to register in the conference website to pay the conference fees, but can't have access to the account. The system shows an error message: "Error: Login failed. Email or password is wrong". We have tested in different computers and got the same message. Yesterday I have set a new password and the system was working. So it was a surprise for us this problem today. I have tried to enter with the new and old password, unsuccessfully. Could you please check the status of my account (username: Nuno.Bento@iscte.pt )? Many thanks in advance. Kind regards, Nuno Bento.
Dear Mark Lorenzen, thank you for your reply. Actually I could reset the password and Marlon from my University could proceed with the payment successfully. Kind regards, Nuno Bento. ________________________________ De: Mark Lorenzen <ml.si@cbs.dk> Enviado: 5 de maio de 2023 16:46 Para: druid@druid.dk <druid@druid.dk>; Nuno Miguel Bento <Nuno.Bento@iscte-iul.pt> Cc: Marlon dos Santos <Marlon_Santos@iscte-iul.pt> Assunto: Sv: Payment: problems in registering in the website (DRUID'23) Dear Nuno There seem to be two accounts made with your details. One successfully registered today at 14:11. Did you resolve the problem? Kind regards Mark Lorenzen Department of Strategy and Innovation, Copenhagen Business School Director, DRUID www.cbs.dk/en/staff/mlino www.druid.dk ________________________________ Fra: Druid <druid-bounces@aau.dk> på vegne af Nuno Miguel Bento via Druid <druid@aau.dk> Sendt: 5. maj 2023 11:35 Til: druid@druid.dk <druid@druid.dk> Cc: Marlon dos Santos <Marlon_Santos@iscte-iul.pt> Emne: [Druid] Payment: problems in registering in the website (DRUID'23) Dear Madams and Sirs, We need to register in the conference website to pay the conference fees, but can't have access to the account. The system shows an error message: "Error: Login failed. Email or password is wrong". We have tested in different computers and got the same message. Yesterday I have set a new password and the system was working. So it was a surprise for us this problem today. I have tried to enter with the new and old password, unsuccessfully. Could you please check the status of my account (username: Nuno.Bento@iscte.pt )? Many thanks in advance. Kind regards, Nuno Bento.
Great to hear, thank you. Mark Lorenzen Department of Strategy and Innovation, Copenhagen Business School Director, DRUID www.cbs.dk/en/staff/mlino www.druid.dk ________________________________ Fra: Nuno Miguel Bento <Nuno.Bento@iscte-iul.pt> Sendt: 5. maj 2023 18:08 Til: Mark Lorenzen <ml.si@cbs.dk>; druid@druid.dk <druid@druid.dk> Cc: Marlon dos Santos <Marlon_Santos@iscte-iul.pt> Emne: RE: Payment: problems in registering in the website (DRUID'23) Dear Mark Lorenzen, thank you for your reply. Actually I could reset the password and Marlon from my University could proceed with the payment successfully. Kind regards, Nuno Bento. ________________________________ De: Mark Lorenzen <ml.si@cbs.dk> Enviado: 5 de maio de 2023 16:46 Para: druid@druid.dk <druid@druid.dk>; Nuno Miguel Bento <Nuno.Bento@iscte-iul.pt> Cc: Marlon dos Santos <Marlon_Santos@iscte-iul.pt> Assunto: Sv: Payment: problems in registering in the website (DRUID'23) Dear Nuno There seem to be two accounts made with your details. One successfully registered today at 14:11. Did you resolve the problem? Kind regards Mark Lorenzen Department of Strategy and Innovation, Copenhagen Business School Director, DRUID www.cbs.dk/en/staff/mlino www.druid.dk ________________________________ Fra: Druid <druid-bounces@aau.dk> på vegne af Nuno Miguel Bento via Druid <druid@aau.dk> Sendt: 5. maj 2023 11:35 Til: druid@druid.dk <druid@druid.dk> Cc: Marlon dos Santos <Marlon_Santos@iscte-iul.pt> Emne: [Druid] Payment: problems in registering in the website (DRUID'23) Dear Madams and Sirs, We need to register in the conference website to pay the conference fees, but can't have access to the account. The system shows an error message: "Error: Login failed. Email or password is wrong". We have tested in different computers and got the same message. Yesterday I have set a new password and the system was working. So it was a surprise for us this problem today. I have tried to enter with the new and old password, unsuccessfully. Could you please check the status of my account (username: Nuno.Bento@iscte.pt )? Many thanks in advance. Kind regards, Nuno Bento.
participants (2)
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Mark Lorenzen -
Nuno Miguel Bento