The art of meeting design has been neglected for too long, argues Mike van der Vijver, co-founder of  MindMeeting.org and co-author of Into the Heart of Meetings: Basic Principles of Meeting Design, but it will be crucial in proving the 'special' value of face-to-face meetings in a post-pandemic world. This edition of Deep Dive is a must listen for all those pondering what the 'new normal' really means...