Hello, I tried again today but the receipt file still seems to be corrupt - Payara Server 5.2022.5 #badassfish - Error report (druid.dk)<https://conference.druid.dk/Druid/ShowReceiptServlet?recId=000007960>. Do you think it's best to refund the entire transaction (plus I made an error with the additional dinner guest), and then I can put the whole thing through again? Let me know what you think. Also happy to wait if you think the receipt issue will be resolved in the next few days - I need a copy of it for my expenses. Thank you, Sanna Zahoor - Portfolio Manager (Business, Economics and Management Journals) Taylor & Francis Group 4 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN, UK. Web: https://www.tandfonline.com/ e-mail:Sanna.Zahoor@tandf.co.uk<mailto:Sanna.Zahoor@tandf.co.uk> [cid:image008.jpg@01D93FAA.FB227570][cid:image002.png@01D94078.D4C9FA00] Information Classification: General From: Zahoor, Sanna Sent: 13 February 2023 13:01 To: Mark Lorenzen <ml.si@cbs.dk<mailto:ml.si@cbs.dk>> Subject: RE: DRUID 2023 Payment issue No worries - glad the payment went through okay. Please remove the additional seat, I wasn't sure about whether that was in addition or not. I did try accessing the receipt from my profile (by clicking on "Receipt 000007960<https://conference.druid.dk/Druid/ShowReceiptServlet?recId=000007960>"), but I get the same error message<https://conference.druid.dk/Druid/ShowReceiptServlet?recId=000007960>: [cid:image003.jpg@01D93FAB.300DD270] Thank you, Sanna Zahoor - Portfolio Manager (Business, Economics and Management Journals) Taylor & Francis Group 4 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN, UK. Web: https://www.tandfonline.com/ e-mail:Sanna.Zahoor@tandf.co.uk<mailto:Sanna.Zahoor@tandf.co.uk> [cid:image008.jpg@01D93FAA.FB227570][cid:image002.png@01D94078.D4C9FA00] Information Classification: General From: Mark Lorenzen <ml.si@cbs.dk<mailto:ml.si@cbs.dk>> Sent: 13 February 2023 12:04 To: Zahoor, Sanna <Sanna.Zahoor@tandf.co.uk<mailto:Sanna.Zahoor@tandf.co.uk>> Subject: Sv: DRUID 2023 Payment issue Hi Zanna Your payment was recieved in good order. However, we can see you ordered an additional seat for the conference dinner. This is an option for a GUEST, since the dinner is included in the conference fee. Please confirm whether you want the additional seat. Apologies for the error messages -- the system is being calibrated today and this should be a temporary problem. Did you try to access your payment receipt from your cconference user profile? All best Mark Lorenzen Department of Strategy and Innovation, Copenhagen Business School Director, DRUID www.cbs.dk/en/staff/mlino<http://www.cbs.dk/en/staff/mlino> www.druid.dk<http://www.druid.dk> ________________________________ Fra: Druid <druid-bounces@aau.dk<mailto:druid-bounces@aau.dk>> på vegne af Zahoor, Sanna <Sanna.Zahoor@tandf.co.uk<mailto:Sanna.Zahoor@tandf.co.uk>> Sendt: 13. februar 2023 12:32 Til: druid@druid.dk<mailto:druid@druid.dk> <druid@druid.dk<mailto:druid@druid.dk>> Emne: [Druid] FW: DRUID 2023 Payment issue Hi there, Following on from the below, I managed to finally make payment, but once it was processed, I got the following error, while also being advised that the order was complete: Order complete: [cid:image009.jpg@01D93FAA.FB227570] Error message: Payara Server 5.2022.5 #badassfish - Error report (druid.dk)<https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fconference.druid.dk%2FDruid%2FShowReceiptServlet%3FrecId%3D000007960&data=05%7C01%7Cml.si%40cbs.dk%7Ccbdd57c93fe2469574e708db0db5fe02%7C875c414e5d004cdbb77adeae5d6ab201%7C0%7C0%7C638118847532423098%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=K99RWjBcoa%2BfWPC4KZ4boPJqkHOTUKfpS6%2FmVDpTjIw%3D&reserved=0> Would you please confirm if the payment has in fact gone through, and could I please also have a copy of my receipt, if so? Many thanks! Sanna Zahoor - Portfolio Manager (Business, Economics and Management Journals) Taylor & Francis Group 4 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN, UK. Web: https://www.tandfonline.com/<https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.tandfonline.com%2F&data=05%7C01%7Cml.si%40cbs.dk%7Ccbdd57c93fe2469574e708db0db5fe02%7C875c414e5d004cdbb77adeae5d6ab201%7C0%7C0%7C638118847532423098%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=BQLuPJYXObWezxAQzBKg%2BGgXLjHjn7DbIsk37rXATl4%3D&reserved=0> e-mail:Sanna.Zahoor@tandf.co.uk<mailto:Sanna.Zahoor@tandf.co.uk> [cid:image008.jpg@01D93FAA.FB227570][cid:image010.png@01D93FAA.FB227570] Information Classification: General From: Zahoor, Sanna Sent: 13 February 2023 10:44 To: DRUID23 <druid@druid.dk<mailto:druid@druid.dk>> Subject: DRUID 2023 Payment issue Hi there, I have tried registering for the DRUID 2023 conference but keep getting the following message: "You must choose at least one item" (in the top right corner), when I click on the blue, "Go to Payment" button. [cid:image011.jpg@01D93FAA.FB227570] As you can see below, I have selected a couple of Interests from the Interests list, so I am not sure, what else the above note is referring to. I have tried both Internet Explorer and Google Chrome, but am facing the same issue... [cid:image012.jpg@01D93FAA.FB227570] I wondered if it is just me or if others have mentioned the same? Any clarification you can provide would be much appreciated. Thank you, Sanna Zahoor - Portfolio Manager (Business, Economics and Management Journals) Taylor & Francis Group 4 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN, UK. Web: https://www.tandfonline.com/<https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.tandfonline.com%2F&data=05%7C01%7Cml.si%40cbs.dk%7Ccbdd57c93fe2469574e708db0db5fe02%7C875c414e5d004cdbb77adeae5d6ab201%7C0%7C0%7C638118847532579309%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=FLdiExIjXG83nIxCikjQ%2F337bKdwUr4nzl7JiUOh0Bs%3D&reserved=0> e-mail:Sanna.Zahoor@tandf.co.uk<mailto:Sanna.Zahoor@tandf.co.uk> [cid:image008.jpg@01D93FAA.FB227570][cid:image010.png@01D93FAA.FB227570] Information Classification: General
