Dear Shuang I am sorry that you double booked. Unfortunately, since you are only informing us about this afterwards, we have already paid the providers of the excursions for your participation. Similarly, if you had informed us before the conference about your travel arrangements, we might have been able to cancel the babysitting service for the last day, but at this time, we are obliged to pay the babysitter. I trust you understand that because DRUID is a non-profit academic organisation with extremely limited funds, we cannot refund you for costs that we cannot recoup. Kind regards Mark Lorenzen Department of Strategy and Innovation, Copenhagen Business School Director, DRUID www.cbs.dk/en/staff/mlino www.druid.dk ________________________________ Fra: Druid <druid-bounces@aau.dk> på vegne af Shuang Frost <shuanglfrost@gmail.com> Sendt: 14. juni 2024 19:27 Til: druid@druid.dk <druid@druid.dk>; Adam Frost <adamkfrost@gmail.com> Emne: [Druid] Refund about excursions Du får ikke ofte mails fra shuanglfrost@gmail.com. Få mere at vide om, hvorfor dette er vigtigt<https://aka.ms/LearnAboutSenderIdentification> Hello Jeanette, My partner Adam Frost and I booked both Nice by boat and Nice by foot, without realizing they happen at the same time. We ended up not going to Nice by foot. Can we request a refund? Also, I booked the baby care for three days, but we didn't use it because travel arrangements. Is it possible to get a refund with that as well? Let us know if it is possible! Shuang Frost